MADE-TO-ORDER SHIPPING FOR YOUR PUERTO RICO GEAR
Most of our items are made to order to keep every piece fresh and premium. Thank you for your patience as we prepare your order.
• Business days are Monday–Friday (excluding weekends and holidays).
• Times are estimated and may vary due to volume, weather, or carrier delays.
• Please double-check your shipping address at checkout — we are not responsible for incorrect addresses.
1 Processing Time
Processing time is the time we need to prepare, print, inspect, and pack your order before handing it off to the carrier.
Total delivery time = Processing + Shipping
Example: AOP (3–5) + Shipping Intl (8–15) = 11–20 business days approx.
2 Shipping Time
Shipping starts after processing is complete.
Tracking & updates: We will send you an email with your tracking number once the package ships.
If the carrier marks “Delivered” but you didn't receive it, please check your mailbox/porch, neighbors, or a safe spot. If it’s still missing, contact us right away: cs@northrynactive.com.
